Términos del servicio

Terms of Service

Overview

This website is operated by Lumen Essence. Throughout the site, the terms “we,” “us,” and “our” refer to Lumen Essence.

By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service, including any additional terms, conditions, and policies referenced on this website.

Please read these Terms of Service carefully before using our website. If you do not agree with these terms, please do not use our website or services.

1. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your state or place of residence, or that you have permission from a parent or legal guardian where required.

You may not use our products or services for any illegal or unauthorized purpose.

You must not transmit viruses, malicious code, or any material that could damage or interfere with the operation of this website.

2. Products and Product Information

We make every reasonable effort to display our products, descriptions, images, sizes, and colors as accurately as possible.

However, the appearance of products may vary slightly depending on your device, screen settings, lighting, or product packaging updates.

Fragrance performance, including scent, longevity, and projection, may vary from person to person depending on skin chemistry, climate, application, and other factors.

Unless otherwise stated, fragrance products offered by Lumen Essence are sold as genuine fragrance products sourced for resale.

Decants and samples sold by Lumen Essence are independently prepared by Lumen Essence from genuine fragrance products and are not manufactured, sponsored, endorsed, or authorized by the original fragrance brands unless specifically stated.

3. Orders

All orders are subject to acceptance and product availability.

We reserve the right to refuse, cancel, or limit any order for reasons including suspected fraud, pricing errors, product availability, incorrect product information, or other circumstances that may affect our ability to fulfill the order.

If we cancel an order after payment has been processed, any applicable refund will be issued to the original payment method.

You are responsible for providing complete and accurate billing, shipping, and contact information.

4. Prices and Payment

Prices are listed in U.S. dollars unless otherwise stated.

Prices, promotions, and product availability may change without prior notice.

Applicable taxes and shipping charges may be added during checkout.

By placing an order, you authorize the applicable payment provider to charge the payment method you provide.

5. Shipping and Delivery

Shipping and delivery times are estimates and are not guaranteed.

Lumen Essence is not responsible for delays caused by shipping carriers, weather, natural events, incorrect addresses, customs, or other circumstances outside our reasonable control.

Customers are responsible for entering the correct shipping address before completing an order.

Additional shipping terms may be described in our Shipping Policy.

6. Returns and Refunds

Returns and refunds are subject to our Refund & Return Policy.

Original fragrance products must meet the eligibility requirements described in that policy.

Opened, sprayed, or used fragrance products may not be eligible for return.

Decants, samples, and transferred fragrance products are final sale unless they arrive damaged, leaking, or incorrect.

7. Product Availability

Certain products may be available only in limited quantities.

We reserve the right to discontinue products or limit quantities at any time.

We do not guarantee that every product shown on the website will remain available.

8. Accuracy of Information

We try to keep all information on our website accurate and current.

However, occasional errors, inaccuracies, or omissions may occur regarding product descriptions, pricing, promotions, availability, shipping, or other information.

We reserve the right to correct errors and update information at any time.

9. Intellectual Property

All content created by Lumen Essence for this website, including original text, graphics, logos, branding, photography, layout, and design elements, is owned by or licensed to Lumen Essence and may not be copied, reproduced, distributed, or used without permission.

Brand names, fragrance names, logos, trademarks, and product packaging belonging to third-party fragrance companies remain the property of their respective owners.

The sale or reference to third-party fragrance products on this website does not imply sponsorship, endorsement, affiliation, or authorization unless specifically stated.

10. Third-Party Services

Our website may use services provided by third parties, including payment processors, shipping providers, social media platforms, and other technology providers.

We are not responsible for the content, privacy practices, availability, or performance of third-party services.

Your use of third-party services may also be subject to their own terms and policies.

11. Prohibited Uses

You may not use this website or its content:

For unlawful purposes
To violate any applicable law or regulation
To infringe intellectual property rights
To submit false or misleading information
To transmit viruses, malware, or harmful code
To interfere with the security or operation of the website
To collect personal information about others without authorization
To engage in fraudulent activity

We reserve the right to restrict or terminate access to our services for violations of these Terms.

12. Disclaimer of Warranties

We make reasonable efforts to provide accurate information and reliable service.

However, except where required by law, our website and services are provided on an “as is” and “as available” basis.

We do not guarantee that the website will always be uninterrupted, error-free, or available.

13. Severabilityf Liability

To the fullest extent permitted by applicable law, Lumen Essence will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Nothing in these Terms limits any rights that cannot legally be excluded under applicable law.

14. Indemnification

You agree to indemnify and hold harmless Lumen Essence from claims, losses, liabilities, or expenses arising from your violation of these Terms, misuse of the website, or violation of applicable law or third-party rights.

15. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to remain in effect.

16. Changes to These Terms

We may update or revise these Terms of Service from time to time.

Changes will become effective when posted on this website.

Your continued use of the website after changes are posted means you accept the updated Terms.

17. Governing Law

These Terms of Service will be governed by the applicable laws of the United States and the State of Texas, without regard to conflict-of-law principles.

18. Contact Information

For questions about these Terms of Service, contact:

Lumen Essence
Email: lumenessence7@gmail.com